Fees to be displayed with pricing for single tickets

How this is helpful: Customers will have transparency throughout the buying process about all service fees to be added onto the published price(s) for all single events (per seat fees only).

How to enable: Login to Venue Builder and navigate to Global Settings. Under the General Settings, check the box (enable) called “Display Seat Fee” and Save.

Ticket fees display for packages

How this is helpful: Customers will have transparency throughout the buying process about all service fees to be added onto the published price(s) for all package types (per seat/per package seat fees only).

How to enable: Login to Venue Builder and navigate to Global Settings. Under the General Settings, check the box (enable) called “Display Seat Fee” and Save.

Fees FED Updates

How this is helpful: Shows consistent fee styling across modals, price type displays, seat map displays, mini-cart displays, and adds several new fields in General Settings for fee displays.

How to enable: Styling is automatically enabled, and General Setting text values can be viewed in Venue Builder>General Settings.

Allow SmartSeat Filter Page (client side) to read best seats upon continuing; including zone and pricing info

How this is helpful: Confirms that fees show and calculate when using best available instead of Select Your Own Seats.

How to enable: automatically enabled as part of upgrade.

Fees - restrict to single zone reserve

How this is helpful: When Fee Display is enabled, this feature restricts best available to a single zone due to being completely transparent with patron about knowing what their checkout total will be throughout the transaction.

How to enable: Login to Venue Builder and navigate to Global Settings. Under the General Settings, check the box (enable) called “Display Seat Fee” and Save.

Text content comes from Venue Builder

How this is helpful: Clients have the ability to adjust the Fee Display text in all displays, modals, mini-cart, etc. Clients have majority control over the language used when displaying fees.

How to enable: Login to Venue Builder and navigate to Global Settings. Under the General Settings, scroll to the bottom and adjust the default text values in each setting box.

Price slider includes fees

How this is helpful: Customers will see a minimum and maximum value on the Filters page that is inclusive of any/all per-seat fees.

How to enable: Login to Venue Builder and navigate to Global Settings. Under the General Settings, check the box (enable) called “Display Seat Fee” and Save.

Fees rolled into ticket price display

How this is helpful: Clients and Customers will be able to see an accurate total of each ticket to be inclusive of any per-seat fees throughout SmartSeat, anywhere a value is displayed.

How to enable: Login to Venue Builder and navigate to Global Settings. Under the General Settings, check the box (enable) called “Display Seat Fee” and Save.

Verify fee info is cached

How this is helpful: Technical ticket to confirm that data caching is happening appropriately associated to Fee Displays.

How to enable: not applicable.

Loading spinner for Best Available fee display

How this is helpful: When a patron selects Best Available, they will see a spinner to validate transaction movement while awaiting the Best Available modal.

How to enable: Login to Venue Builder and navigate to Global Settings. Under the General Settings, check the box (enable) called “Display Seat Fee” and Save.

Venue Builder setting disables all new fee functionality

How this is helpful: this is a duplicate ticket of work covered in tickets previously mentioned in this release.

How to enable: not applicable.

All Tickets

Item	Key	Summary
Feature	SMARTSEAT - 439	UI and technical design for displaying ticket fees in SmartSeat pricing
Feature	SMARTSEAT - 467	Add package fee any place where price is displayed in SmartSeat Super package Flex package Single-venue fixed package
Feature	SMARTSEAT - 470	Update UI elements and styling to match designs
Feature	SMARTSEAT - 471	Fees fully display for seats when using Best Available instead of SYOS
Feature	SMARTSEAT - 475	When fee display is enabled, best available only reserves a single zone When fee display is disabled, best available can reserve across multiple zones in a single row When fee display is enabled, if a zone is sold out after the user has already seen pricing, an error is throw and the user must retry and sees updating zone info
Feature	SMARTSEAT - 476	Several new text fields added at the bottom of General Settings to change text for Fees displays
Feature	SMARTSEAT - 477	Min and Max fields on price slider bar to include display of fees
Feature	SMARTSEAT - 480	Per Seat fees accurately display on price types, quick checkout, hover state on seats, mini-cart, and checkout
Feature	SMARTSEAT - 481	Technical backend data caching requirement
Feature	SMARTSEAT - 486	If fees are set to display, SmartSeat shows a loading spinner upon clicking “best available” while waiting for suggested seats to be returned
Feature	SMARTSEAT - 478	Duplicate ticket of work covered elsewhere
Bug Fix	SMARTSEAT - 482	Special Seating modal conflict for Best Available
Bug Fix	SMARTSEAT - 483	Cache needs to be invalidated when user clicks Quick Checkout
Bug Fix	SMARTSEAT - 489	Price range calculation graying out seats that it shouldn’t be
Bug Fix	SMARTSEAT - 490	Pricing display incorrect for multiple price types
Bug Fix	SMARTSEAT - 491	“Sequence contains no elements” error
Bug Fix	SMARTSEAT - 502	Update Modal when best available only is set on the Configuration